[My Wishlist](https://www.blackstockandweber.com/pages/shipping-returns#swym-wishlist) 0 ## Delivery + Returns ### SHIPPING For Reservation orders, keep an eye on your email inbox — our Client Services team will reach out with information regarding the status of your order, and will continue to keep you updated as your item is prepared for shipment. You'll receive an email with your tracking information once your order ships. Next Day Air Orders placed before 12pm EST will typically arrive the following day. If an order is placed after 12pm EST they will ship the following day. Please note that if you select Next Day Air on a Friday, you won't receive your package until Monday. If you have any questions, feel free to hit us up at [holla@blackstockandweber.com](mailto:holla@blackstockandweber.com). Please note that all international orders are shipped delivery duties unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country. Unfortunately, we can't calculate these charges prior to your order being placed, and are unable to cover them for you. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order. ### RETURNS & EXCHANGES B&W aims to ensure its customers' full satisfaction. If you aren't completely satisfied with your purchase, you may return your item(s) for **store credit ONLY**. **[Please click here to start your exchange](https://blackstockweber.loopreturns.com/#/)** Returns must be initiated within 14 business days of delivery. The returned item(s) must be unworn and complete with tags, etc. Please note - customers will not be refunded for initial shipping costs. Store credit for the webshop will be given for the retail price of item(s) purchased minus restocking fees. Once item(s) are received and inspected, store credit will be issued for returned items. If an exchange is being made, the customer will be required to purchase the desired item using the store credit issued.We are not responsible for risk of loss or damage during return shipment. If returns are received worn or incomplete they will not be shipped back or credited. If you have concerns about delivery, please do not hesitate to email us at [holla@blackstockandweber.com](mailto:holla@blackstockandweber.com) \- Items purchased with any promotion, discount or store credit cannot be returned or exchanged. \- Items purchased as reservations are not eligible for cancellation. \- There are no returns and exchanges on orders placed outside of the US. \- Release Day products or limited drops are not eligible for returns or exchanges. Hit us up at [holla@blackstockandweber.com](mailto:holla@blackstockandweber.com)for further assistance with a return or exchange. www.blackstockandweber.com # www.blackstockandweber.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.blackstockandweber.com # www.blackstockandweber.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension www.blackstockandweber.com # www.blackstockandweber.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension Your are successfully subscribed for email notifications. ✖ Notify me when available We will send you a notification as soon as this product is available again. Do you want to get recurring notifications? 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